Principles of services marketing /
Palmer, Adrian.
Principles of services marketing / Adrian Palmer. - 6th ed. - Maidenhead : McGraw-Hill Education, 2011. - 525p. : ill. ; 27cm.
9780077129514
Marketing--Management.
Service industries--Marketing.
HF5415.13 / P173 2011
Principles of services marketing / Adrian Palmer. - 6th ed. - Maidenhead : McGraw-Hill Education, 2011. - 525p. : ill. ; 27cm.
9780077129514
Marketing--Management.
Service industries--Marketing.
HF5415.13 / P173 2011