Total quality management : text with cases /
Oakland, John S.
Total quality management : text with cases / John S. Oakland ; case study co-author Leslie J. Porter. - Oxford ; Boston : Butterworth-Heinemann, 1995. - xii, 370 p. : ill. ; 24 cm. - B H contemporary business series. .
Includes bibliographical references (p. [357]-363) and index.
0750621249 9780750621243
95186742
Total quality management.
Total quality management--Case studies.
HD62.15 / .O173 1995
658.4/013
Total quality management : text with cases / John S. Oakland ; case study co-author Leslie J. Porter. - Oxford ; Boston : Butterworth-Heinemann, 1995. - xii, 370 p. : ill. ; 24 cm. - B H contemporary business series. .
Includes bibliographical references (p. [357]-363) and index.
0750621249 9780750621243
95186742
Total quality management.
Total quality management--Case studies.
HD62.15 / .O173 1995
658.4/013