Strategic marketing / David W. Cravens, Nigel F. Piercy.
Material type:
TextPublisher: Boston : McGraw-Hill Irwin, [2009]Copyright date: ℗♭2009Edition: Ninth editionDescription: xv, 784 pages : illustrations, map ; 27 cmContent type: - text
- unmediated
- volume
- 9780073381008 (alk. paper)
- 0073381004 (alk. paper)
- 9780071263351 (pbk.)
- 0071263357 (pbk.)
- 658.8/02 22
- HF5415.135 .C72 2009
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
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Dato Maznah Library & Information Services | Open Collection | H Social Sciences | HF5415.135.C72 2009 (Browse shelf(Opens below)) | Available | 10082397 |
Browsing Dato Maznah Library & Information Services shelves,Shelving location: H Social Sciences,Collection: Open Collection Close shelf browser (Hides shelf browser)
| HF5415.13.B9741 2009 Marketing management / | HF5415.13.P173 2011 Principles of services marketing / | HF5415.13 .Y87 2016 Marketing Management / | HF5415.135.C72 2009 Strategic marketing / | HF5415.5.V36 1997 Communication in tourism & hospitality meeting the world in the workplace | HF5415.55 .B56 2021 Electronic Customer Relationship Management (E CRM) : A Complete Guide - 2020 Edition ; Practical Tools for Self-Assessment / | HF5548.32 .C355 2000 Trust and risk in Internet commerce / |
Includes bibliographical references and indexes.
This text and casebook discusses the concepts and processes for gaining the competitive advantage in the marketplace. The authors examine many components of a market-driven strategy, including technology, customer service, customer relationships, pricing and the global economy.
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