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Communicating at work : principles and practices for business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst.

By: Contributor(s): Material type: TextTextPublisher: New York : McGraw-Hill, [2010]Copyright date: ℗♭2010Edition: Tenth editionDescription: xviii, 519 pages : illustrations (some color) ; 26 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780073385174 (pbk. : alk. paper)
  • 9780071312554
Subject(s): DDC classification:
  • 658.4/5 22
LOC classification:
  • HF5718 .A33 2010
Contents:
Communicating at work -- Communication, culture, and work -- Listening -- Verbal and nonverbal messages -- Interpersonal skills -- Principles of interviewing -- Types of interviews -- Working in teams -- Effective meetings -- Developing and organizing the presentation -- Verbal and visual support in presentations -- Delivering the presentation -- Types of business presentations.
Summary: Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. This work provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving. --from publisher description
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Holdings
Item type Current library Shelving location Call number Status Date due Barcode
Books Books Dato Maznah Library & Information Services H Social Sciences HF5718.A33 2010 (Browse shelf(Opens below)) Available 00001036

Includes bibliographical references and index.

Communicating at work -- Communication, culture, and work -- Listening -- Verbal and nonverbal messages -- Interpersonal skills -- Principles of interviewing -- Types of interviews -- Working in teams -- Effective meetings -- Developing and organizing the presentation -- Verbal and visual support in presentations -- Delivering the presentation -- Types of business presentations.

Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. This work provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving. --from publisher description

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