TY  - BOOK
AU  - Van der Wagen, Lynn 
TI  - Communication in tourism & hospitality : meeting the world in the workplace  
SN  - 9781862504738
AV  -  HF5415.5 .V36 1997 
PY  - 1997///
CY  - Victoria
PB  - Hospitality Press  
KW  - Interpersonal communication
KW  - Hospitality industry
KW  - Australia
KW  - Business communication
KW  - Intercultural communication
KW  - Customer services
KW  - Communication in tourism and hospitality
ER  -