Strategic marketing /
David W. Cravens, Nigel F. Piercy.
- Ninth edition.
- xv, 784 pages : illustrations, map ; 27 cm
Includes bibliographical references and indexes.
This text and casebook discusses the concepts and processes for gaining the competitive advantage in the marketplace. The authors examine many components of a market-driven strategy, including technology, customer service, customer relationships, pricing and the global economy.