TY - BOOK AU - Cravens,David W. AU - Piercy,Nigel TI - Strategic marketing SN - 9780073381008 (alk. paper) AV - HF5415.135 .C72 2009 U1 - 658.8/02 22 PY - 2009///] CY - Boston PB - McGraw-Hill Irwin KW - Marketing KW - Decision making KW - Management KW - Case studies KW - Fallstudiensammlung KW - swd KW - lcgft N1 - Includes bibliographical references and indexes N2 - This text and casebook discusses the concepts and processes for gaining the competitive advantage in the marketplace. The authors examine many components of a market-driven strategy, including technology, customer service, customer relationships, pricing and the global economy ER -