Besterfield, Dale H.  author.  <br/><br/>
Quality improvement /   
Dale H. Besterfield.  
 - Ninth edition.  
 - Harlow, Essex :    Pearson Education Limited   2014.  
 - 254 pages :    illustrations.,   29 cm.  
<br/><br/>Includes bibliographical references (p. 249) and index.  
<br/><br/><label>ISBN: </label>9781292022307 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control. 
<br/><br/><label>LC Class. No.: </label>TS156.   / B561 2014