Dix, Colin. <br/><br/>
Front office operations / 
Colin Dix, Chris Baird. 
 - 4th edition 
 - New York :  Longman,  1998. 
 - v,218p. :  ill., facsims., plans ;  24cm. 
<br/><br/> Includes index.  Previous ed.: London : Pitman, 1988. 
<br/><br/><label>ISBN: </label>9780582319318 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management.<br/>Hotels--Employees<br/>Receptionists
<br/><br/><label>LC Class. No.: </label>TX911.3.F75  / .D59 1998