TY - BOOK AU - Dix, Colin. AU - Baird, Chris TI - Front office operations SN - 9780582319318 AV - TX911.3.F75 .D59 1998 PY - 1998/// CY - New York PB - Longman KW - Hotel management KW - Hotels KW - Employees KW - Receptionists N1 - Includes index; Previous ed.: London : Pitman, 1988 ER -