Hayes, David K. Hotel operations management / David K. Hayes, & Jack Ninemeier. - 2nd edn. - Upper Saddle River, N.J. : Pearson Education, Inc., 2007. - xix, 570 p. : ill. ; 27 cm. Includes index. ISBN: 0131711490 (hb) 9780131711495 (hb) LCCN: 2005030860 Subjects--Topical Terms: Hotel management. LC Class. No.: TX911.3.M27 / .H39 2007 Dewey Class. No.: 647.94068 / /HAY