Remarkable service : a guide to winning and keeping customers for servers, manager, and restaurant owners / The Culinary Institute of America. - Canada : John Wiley & Sons Inc., 2001. - xii, 291 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 9780471380221 0471380229 Subjects--Topical Terms: Food service management. LC Class. No.: TX911.3.M27 / .R453 2001 Dewey Class. No.: 647.95068 / /REM