Mousavi, Seyed Bahaedin, <br/><br/>
Managing e-CRM towards Customer Satisfaction and Quality Relationship / 
Seyed Bahaedin Mousavi, Abu Bakar Abdul Hamid & Bamdad Partovi. 
 - Singapore :  Partridge Publishing,  2019. 
 - xix, 306 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical reference and index. 
<br/><br/><label>ISBN: </label>9781543749991 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer satisfaction.<br/>Relationship marketing.
<br/><br/><label>LC Class. No.: </label>HF5415.1265  / .M68 2019 
<br/><br/><label>Dewey Class. No.: </label>658.812  / /MOU