TY - BOOK AU - Robbins, Stephen P, AU - Bergman, Rolf, AU - Coulter, Mary K AU - Stagg, Ian TI - Management / SN - 9781442538603 AV - HD31. M383 2012 PY - 2012/// CY - Australia, AT. : PB - Pearson, KW - Management KW - Textbooks N1 - Includes bibliographical references and index.; 1. Introduction. Introduction to organisations and management -- Management yesterday and today -- 2. Defining the manager's terrain. Environment and organisational culture: The constraints -- Managing in a global environment -- Social responsibility and managerial ethics -- Managing change and innovation -- 3. Planning. Decision making: The essence of a manager's job -- Foundations of planning -- Strategic management -- 4. Organising -- Organisational structure and design -- Managers and communication -- Human resource management -- 5. Leading -- Understanding individual behaviour -- Understanding groups and teams -- Motivating employees -- Leadership -- 6. Controlling -- Foundations of control -- Managing operations ER -