Kandampully, Jay,

Service management principles for hospitality and tourism inn the age of digital technology / Jay Kandampully, David Solnet, & Anil Bilgihan. - 4th edn. - Westmark Drive, Dubuque : Kendall Hunt Publishing Company, 2024. - xxii, 368 p. : ill. (col.) ; 26 cm.

Includes bibliographical references and index.

9798385115129


Hospitality industry--Management.
Tourism--Management.
Hospitality industry--Technological innovations.

TX911.3.M27 / K36 2024