Hurst, Bernice. <br/><br/>
The handbook of communication skills 
/ Bernice Hurst. 
 - London  : Kogan Page,  1991. 
 - 320 p.  : ill.  ; 24 cm. 
<br/><br/>Bibliography: p. 311-313. 
<br/><br/><label>ISBN: </label>0749404566 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.
<br/><br/><label>LC Class. No.: </label>HM132  / H959 1991