Besterfield, Dale H.  <br/><br/>
Total quality management / 
Dale H. Besterfield ...[et al.].  
 - 5th edition 
 - Uttar Pradesh India  Pearson India Education Services Pvt. Limited  2019 
 - 648 pages  18 cm 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .B5618  2019