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	1.	Managing e-CRM towards Customer Satisfaction and Quality Relationship / Seyed Bahaedin Mousavi, Abu Bakar Abdul Hamid & Bamdad Partovi. by Mousavi, Seyed Bahaedin [author.] Abu Bakar Abdul Hamid Partovi, Bamdad Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore : Partridge Publishing, 2019 Availability: Items available for loan: Dato Maznah Library & Information Services (1)Location, call number: H Social Sciences HF5415.1265 .M68 2019. Place hold Add to cart (remove)
	2.	Customer relationship management strategies in the digital era / Süphan Nasir, Istanbul University, Turkey. by Nasir, Süphan, 1978- Series: A volume in the advances in marketing, customer relationship management, and E-Services (AMCRMES) book series Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hershey : Business Science Reference, An Imprint of IGI Global, [2015] Availability: Items available for loan: Dato Maznah Library & Information Services (1)Location, call number: H Social Sciences HF5415.5.N247 2015. Place hold Add to cart (remove)
	3.	No cover image available Communication for business by Stansfield, Megan New South Wales Technical and Further Education Commission Access Educational Services Division Series: Access series \| Access series (Granville, N.S.W.) Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sydney : McGraw Hill 2003 Availability: Items available for loan: Dato Maznah Library & Information Services (1)Location, call number: H Social Sciences HF5718.C63 2003. Place hold Add to cart (remove)
	4.	Electronic Customer Relationship Management (E CRM) : A Complete Guide - 2020 Edition ; Practical Tools for Self-Assessment / Gerardus Blokdyk. by Blokdyk, Gerardus [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: 5STARCooks ; 2021 Availability: Items available for loan: Dato Maznah Library & Information Services (1)Location, call number: H Social Sciences HF5415.55 .B56 2021. Place hold Add to cart (remove)

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