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	1.	Managing e-CRM towards Customer Satisfaction and Quality Relationship / Seyed Bahaedin Mousavi, Abu Bakar Abdul Hamid & Bamdad Partovi. by Mousavi, Seyed Bahaedin [author.] Abu Bakar Abdul Hamid Partovi, Bamdad Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore : Partridge Publishing, 2019 Availability: Items available for loan: Dato Maznah Library & Information Services (1)Location, call number: H Social Sciences HF5415.1265 .M68 2019. Place hold Add to cart (remove)
	2.	Electronic Customer Relationship Management (E CRM) : A Complete Guide - 2020 Edition ; Practical Tools for Self-Assessment / Gerardus Blokdyk. by Blokdyk, Gerardus [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: 5STARCooks ; 2021 Availability: Items available for loan: Dato Maznah Library & Information Services (1)Location, call number: H Social Sciences HF5415.55 .B56 2021. Place hold Add to cart (remove)

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