000 01456cam a2200397 a 4500
001 4935522
003 OSt
005 20260209102713.0
008 950731s1995 enk b 001 0 eng d
010 _a 95186742
020 _a0750621249
020 _a9780750621243
035 _a4935522
035 _a(OCoLC)32896179
040 _aUkBaU
_cUkBaU
_dDLC
042 _alccopycat
050 0 0 _aHD62.15
_b.O173 1995
082 0 0 _a658.4/013
_221
100 1 _aOakland, John S.
245 1 0 _aTotal quality management :
_btext with cases /
_cJohn S. Oakland ; case study co-author Leslie J. Porter.
260 _aOxford ;
_aBoston :
_bButterworth-Heinemann,
_c1995.
300 _axii, 370 p. :
_bill. ;
_c24 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
440 0 _aB H contemporary business series.
504 _aIncludes bibliographical references (p. [357]-363) and index.
650 0 _aTotal quality management.
650 0 _aTotal quality management
_xCase studies.
700 1 _aPorter, Leslie J.
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy1117/95186742-d.html
906 _a7
_bcbc
_ccopycat
_d3
_encip
_f19
_gy-gencatlg
942 _2lcc
_cBOOKS
_n0
999 _c2437
_d2437