000			03065nam a22004098i 4500
001			20890601
003			OSt
005			20241007082616.0
008			190315s2019 enk b 001 0 eng
010			_a 2019012764
020			_a9781138338876 (hardback : alk. paper)
020			_a9781138338883 (pbk. : alk. paper)
020			_z9780429441400 (ebook)
040			_aDLC _beng _erda _cDLC
042			_apcc
050	0	0	_aTX911.3.P4 _bE23 2020
082	0	0	_a647.94068/3 _223
100	1		_aBoella, M. J. _q(Michael John) _eauthor.
240	1	0	_aHuman resources management in the hospitality industry
245	1	0	_aHuman resource management for the hospitality industry / _cSteven Goss-Turner and Michael J. Boella.
250			_aTenth edition.
263			_a1909
264		1	_aAbingdon, Oxon : _bRoutledge, _c2019.
300			_apages cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
500			_aNew edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005, from an earlier work by Vincent H. Eade.
504			_aIncludes bibliographical references and index.
520			_a"Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge"-- _cProvided by publisher.
650		0	_aHospitality industry _xPersonnel management.
700	1		_aGoss-Turner, Steven, _eauthor.
776	0	8	_iOnline version: _aBoella, M. J. (Michael John) author. _tHuman resource management for the hospitality industry _bTenth edition. _dAbingdon, Oxon : Routledge, 2019 _z9780429441400 _w(DLC) 2019013703
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBOOKS _n0
999			_c435 _d435