Service operations management : strategy, design and delivery / Christine Hope, Alan Muhlemann

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TextPublication details: London : Prentice Hall, 1997.Description: 352 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Shelving location	Call number	Status	Barcode
Books	Dato Maznah Library & Information Services	H Social Sciences	HD9980.5.H791 1997 (Browse shelf(Opens below))	Available	1002639

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